Individual users may sign up for the PTS App trial. As we have been successfully supporting independent practice/s, we no longer offer free trials to all. Part of the reason is that we have curious professionals who sign up and do not actually trial the software at all. As a non-commercial, non-profit making enterprise, this is a cost burden we can not sustain. Hence, we would require anyone wanting to trial the Application to pay the fee equal to a month and get two months trial instead. currently offer this for 30 days. The conditions outlined below would apply. Group users, please drop a line.

To trial the application, please contact us.

Fee Structure, Terms & Conditions:

• Anyone who has explored the option of using electronic health records that do it all will be aware that the monthly fee tends to be around £100.00 per user per month plus VAT as a minimum. Just appointment-alone apps cost £20-100 per month.
• Our base fees are nominal and reflect our desire to be non-commercial.
• Individual and group use only by a recognised professional in clinical practice.
• A charge of £24.00 per month per clinician per month is applicable.
• Admin team members are classed as separate users.
• Clinicians should not share the same account.
• You pay via BACS.
• We may offer an extended trial at our discretion – please email us.
• The £24.00 per month per user applies to the use of the entire health record application; the outcome tools are bundled in it for free. We also bundle the paediatric growth chart for free with this fee. This package includes –
  • Scheduling (multi-location, multi-site).
  • Patient Notes
  • E-Consents
  • Risk Assessment
  • Patient Rated Outcome Measures in Mental Health
  • E-prescribing
  • Editable letters
  • Storing documentation
• For anyone keen to use just the outcome measure tools alone, nominal charges of £12.00 per user per month (plus VAT if applicable). The fee for the Patient Rated Outcomes supports our hosting costs, innovation and further improvements. We are not an out-and-out commercial venture. A fair use policy applies, and we will notify users if we feel their use justifies paying higher fees. Fees are reviewed yearly.
• An additional £5.00 (plus VAT where applicable) per month per user will apply for adding the paediatric growth charts and paediatric BP percentile calculator.
• For the above nominal fees, a Fair Use Policy applies – typically this will amount to the use of the application for up to 100 patients in 12 months or 8-10 patients per month. It is assumed that each case may require the use of 4-6 questionnaires; these may be repeated during their care episode. If the use exceeds the monthly average of 10 patients per month, the fee will be adjusted upwards.
• We will notify you 3 months ahead of any need to upgrade your fee structure.
• Any heavy users of the entire application are encouraged to consider discussing with us the option of floating their own sub-account on AWS – you pay bills at cost to Amazon based on your level of use, plus a reduced license fee to us as an Application Provider. This would suit large organisations; a set-up fee will apply depending on the level of need.
• Documentation uploads are free at this time when subscribing to the full application, but again, if we note heavy use that is not in keeping with the low tariff above, we will advise the user and require them to pay a higher fee. There is a cumulative effect as uploaded documents continue to occupy storage space over time. NB – We do not back up uploaded files. File names should not include patient identifiable information. Files are encrypted for you in transit and at rest.
• Considering it can take significantly greater time & money to send pen-paper questionnaires, collate information and add them to Excel sheets or hand score them individually, we believe that for any private practitioner, the fees outlined above are nominal and cost-effective.
• We expect that no patient is made to pay for these services. The tools are, in that sense, meant for non-commercial use only.

Patient confidentiality

• No patient identifiable information is needed at the time of registering them. Initials or your own unique patient identifier number will suffice.
• Gender is required as the interpretation of some scales differs by gender.
• The date of Birth may be required for some measures to work correctly. This is relevant to the calculation of weight, height percentiles or similar tools.
• Users must ensure they are authorised to use the outcome measures. Users must procure licenses where indicated; however, this applies only to the use of SDQ right now. Any use of SDQs is subject to an additional fee of £.80 plus VAT per SDQ that we have to pass on to Youth in Mind.
• We use industry-standard strong SHA-2 & 2048-bit AES SSL encryption for data in transit. Our database has field-level encryption at rest for added security. At rest, encryption is further enabled by the server provider. The Server architecture is HIPAA and GDPR compliant and resident in the UK region.
• We are not responsible for data loss or theft. Read more about our limitations of liability, privacy and legal statement. Our privacy and legal notice are similar to those of other providers of healthcare applications or vendors like Google or Microsoft.
• Data is not deleted on inactive accounts. Back-up support is not provided (these features would attract significantly higher costs if required). Users may wish to download graphs and scores as appropriate via screenshots or print to PDF.
• We do not offer transfer of data to other providers if you move to another EMR. We will, however, consider working with them at cost via secure APIs that need coding work. A quote will be provided as appropriate.
• We appreciate feedback and hope to add more measures and make improvements. On-demand changes are offered only at cost; please get in touch with us for quotations and collaboration.